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Consumer Sales Team Leader (Call-Centre) at Coloplast

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Cleaners at Western Cape Government

About the job

Coloplast South Africa has an exciting opportunity for a talented, passionate and solution-driven Sales Team Leader to implement and lead a brand-new Consumer sales function within the Consumer Care department. The Consumer Sales team will be responsible for “selling while caring” by fully understanding Consumers’ needs, challenges, lifestyle goals and expertly recommending the appropriate solution and product to meet these needs.

As the Team Leader, you will be responsible for the tactical & operational management of the Consumer Sales team, ensuring proper execution of our Patient Support Programs and Partnership Sales Model. This role will proactively manage the day-to-day operations of the team, ensuring compliance with all procedures and developing tools to effectively monitor daily performance. Through talent management, excellent execution and continuous improvement you will ensure that daily, weekly and monthly goals are met. Additionally, you’ll be directly responsible for the management, performance and daily support of direct reports within the Consumer Sales team, acting as the key driver for performance and overall development of the team .

You will be part of the Coloplast South Africa Team and report to the Head of Direct Operations.

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Your Key Responsibilities Will Be

  • Lead by example, live the company values and create a high energy, uplifting team culture
  • Monitor, measure, manage, coach and motivate the Consumer Sales team to effectively engage with consumers and other stakeholders with whom the team interacts
  • Responsible for managing the implementation of all Consumer Sales processes, ensuring alignment, training, efficiency and compliance at all times
  • Ensure team members are immediately informed of, and held accountable for new products, processes, and procedures so they can perform their roles effectively
  • Engage in cross functional coordination and capacity planning with other Team leaders to ensure smooth end-to-end Consumer service.
  • Conduct team meetings, training sessions and one on one dialogue, which support the professional development of the team as well as fostering a productive learning environment
  • Ensure optimal utilization and innovative use of the Coloplast systems such as Salesforce (CRM), Avaya (phones), POB (email).
  • Continually strive to develop and streamline operations ensuring alignment with general policies and procedures of the overall Consumer organization, as well as grow our business in line with our mission, values and vision
  • Effectively monitor and report on the team’s daily, weekly and monthly performance including proactive suggestions to enhance performance
  • Proactively seek opportunities in the development, implementation, and ongoing maintenance of strong sales models as well as approaches to support our consumer experience

Professional Qualifications

  • At least 2 years of management / supervision experience in a call centre sales environment
  • Proven track record and experience in a consumer (business to consumer) focused environment, preferably a call centre
  • Successful track record of developing a high performing team(s), including the use of ongoing effective coaching techniques
  • Tertiary qualification is an advantage
  • Previous experience in the Health Care industry is an advantage

 Location :South Africa

Closing Date :5th June, 2022

HOW TO APPLY

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Jobs

Driver at BKB Ltd

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jobs in South Africa

Full job description

A driver is required to drive a vehicle effectively from one point to another and also to perform general work in the trading branch/store.

Qualifications, Experience, Requirements

  • Grade 10
  • Valid unendorsed Code 14 driver’s license
  • Valid South African Identity Document
  • Blingual in English and Afrikaans
  • Physically fit
  • Driving experience and at least 1 year’s relevant experience in the agricultural industry

Competencies

  • Accuracy
  • Ability to work under pressure
  • Excellent communication skills
  • Time management
  • Flexible
  • Sober habits

Key reponsibilities of this role

  • Loading, transport and delivery of goods/documents
  • Maintenance and cleanliness of company vehicles
  • Stock take
  • Management of fuel consumption
  • Assistance in trading branch
  • Customer service
  • Ad hoc duties

Location: Bloemfontein, Free State

Closing Date: 12 March 2024

HOW TO APPLY

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Jobs

General Worker at DHL

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jobs in South Africa

Full job description

General Worker

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Global Forwarding Freight – South Africa has an opening for General Worker where you will support in manufacturing of Vinliners. Produce each article of the right quality, material handling, ground activities including movement, storage and packaging of materials. Adhere to corporate guidelines and policies. Join us now in connecting people and improving lives.

In this General Worker position

  • You will comply with all safety measure.
  • You will ensure that daily and hourly targets is met.
  • You will ensure documents is updated.
  • You will ensure that the next processes have sufficient work.
  • You will report to team leader any machine breakdowns.
  • You will also assist in other areas if/or when required.
  • You will uphold housekeeping at their workstation.
  • You will adhere to companies rules and regulations.
  • You will follow companies’ policies.
  • You will ensure of wearing the proper PPE.
  • You will ensure that all firefighting equipment is in working condition.
  • You will attend all training to combat fires.
  • You will ensure not to endanger yourself and fellow employees in an event of fire.
  • You will ensure to prevent and protect and notify the authorities when fire occurs.

Now, here’s what we need from you

  • Must have a Matric
  • Anyone of the following qualification, Vocational/Specialized/Technical/Certification
  • 2 years or less of experience in working in a warehouse environment

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization

DHL Global Forwarding will only employ those who are legally authorized to work in South Africa. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

 

Location: Cape Town, Western Cape

Closing Date: 18th March 2024

HOW TO APPLY

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Consultant-Claims at Standard Bank

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jobs in South Africa

Job Description

To provide a high level of service to Customers, SBIB provincial offices, SBSA branches Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.

Qualifications

Minimum Qualifications
Type of Qualification: Matric/National Certificate mandatory
Regulatory exam for Representatives (RE 05 an advantage Tier 2 products)
An NQF level 4 or 5 qualification recognized by the FSB.
FAIS Qualification – 150 credits in respective long-term categories

Experience Required
Service Management
Operations
1-3 years life assurance claims inbound call centre experience required
Life Assurance claims experience required

Additional Information

Behavioral Competencies:
Meeting Timescales
Checking Details
Thinking Positively
Upholding Standards
Articulating Information
Completing Tasks
Taking Action
Coping with Pressure

Technical Competencies:
Client Acceptance and Review
Underwriting and pricing risk
Insurance Principles
Insurance Products and Services
Risk perception and assessment

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

 

Location: Roodepoort, Gauteng

Closing Date: 18th March 2024

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Jobs

Junior Analyst : Insurers Supervision Department at Financial Sector Conduct Authority

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jobs in South Africa
Purpose of the Job:

To monitor compliance with insurance legislation to ensure sound and efficient long-term and short-term insurance industry. The person appointed to this position will report to the Manager.

Key Performance Areas:

  • Liaise with the public and other stakeholders when receiving complaints or enquiries.
  • Investigate complaints and enquires within the required departmental turnaround times.
  • Assist the department in the investigation of unregistered insurance business.
  • Participate in on-site visits to long and short term, insurers to establish compliance with insurance legislation; best practice and market conduct related issues.
  • Manage relationships with long- and short-term insurers assigned in the portfolio;
  • Perform administrative and other activities relating to the regulatory framework as may be required; and
  • Assist the department with projects that the department is working on.

Other Key Attributes:

Candidates must demonstrate the following skills and attributes: A high level of judgement and a confident and decisive approach; problem analysis, information gathering, communication skills, good interpersonal skills and emotional intelligence, customer relations and persuasiveness skills and must be computer literate.

FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.

Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.

 

A B Com or Law degree, with at least one-year relevant work experience, preferably in the financial services industry. A good knowledge and understanding of the legislation which governs / regulates the insurance industry and industry related operational requirements are required

Location: Pretoria, Gauteng

Closing Date: 13 February 2024

HOW TO APPLY

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Jobs

Warehouse Assistant at Educor

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jobs in South Africa

Requirements:
Matric or relevant
3-5 Year Experience in distribution or warehousing.
High level of competency in MS Office, particularly Word, Excel
ICAS/Accpac an advantage
EBDN (Post Office System)

Duties and Responsibilities:
Dispatching of Study Material, Awards, General Post, Couriers, Assignments via Post Office (Capemail, Safemail, EMS), Nightwing Couriers, as well as Nightwing Couriers Collections arranged for APC via Nightwing Couriers.
Sorting of Post to be dispatched and various methods to be dispatched.
Admin:
Managing cases as well as email Queries received via Stores Helpdesk.
Providing tracking to different departments as requested.
Processing payments for dispatches via Post Office EBDN system
Providing quotes for most cost-effective and fastest delivery methods.
Schedule courier collections
Assisting with the checking of s/material, as well as packaging. Preparing it, ready for dispatch by providing dimensions and weight.
Completing stats for the monthly reports by capturing the payments made for all dispatches done.
Processing of invoices via Fraxion system as received by Finance (Creditors)
Doing housekeeping to keep department clean at all times.

 

Location: Century City, Western Cape

Closing Date: 15th February 2024

HOW TO APPLY

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