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Fibre Field Support Technician at Adele Wint & Associates

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jobs in South Africa

  • You will be responsible for any on-site support matter escalated to you in the event where an issue may be resolved remotely this has to communicated so with the Network support agents as well as Operations coordinator.
  • Any onsite support work / Ticket / Service Call has to be signed off by using the our in-house ticketing system sign-off feature
  • You will need to deliver prompt, professional service to subscribers inside their private homes and will therefore need to be courteous, respectful and punctual
  • You will be responsible for your own daily diary and support ticket management. All tickets must be updated with detail and insightful information to make sure all relevant parties understand the current situation. Tickets must be updated pro-actively and daily event updates given

You will be responsible to schedule your own service support calls, any installation service call will be scheduled for you by Operations Coordinator.

  • All service calls must be scheduled on your diary and must be visible for all to see.
  • Your time will be managed by your Team leader & Operations coordinator, in the event of being late for an appointment these personnel must be informed immediately as well as the subscriber. In the case of being late for a support call it will be your responsibility to inform the subscriber that you are running late


Requirements:

  • Support telecommunication systems as far the Network and ISP focus areas will allow
  • Perform basic remote troubleshooting and resolve issues where possible on broadband Internet home gateways, telephone, voice and wifi-related queries (where applicable)
  • Keep very accurate reports on fault details and resolution process
  • Respond to queries in a professional friendly and timely manner
  • Liaise with the relevant network on support escalations and site visits (if the need arises)
  • Manage applications and new activations process whilst communicating with the all the relevant parties to get the new connections activated
  • Ability to work unsupervised and able to check ones own work
  • Ability to report monthly statistics to the Operations manager

Personality profile:

ï· General work ethic of trust, honesty, integrity, punctuality and diligence
ï· Must be a team player that is able to work with and teach others
ï· Customer centric
ï· Self-motivated
ï· Effective communication skills verbal and written
ï· Presentation skills
ï· Willingness to accept responsibility
ï· Ability to work under pressure and deal with difficult clients and/or network engineers
ï· Ability to influence / organise the environment to achieve goals
ï· Change through participation and pro-activeness
ï· Initiative and drive, must be results-driven
ï· Decision making decisiveness and ability to follow-up on decision and quality of judgement
ï· Technical ability in own specialist field

Skills and qualifications advantageous:

  • A+, N+, network experience advantageous
  • 2 Years + experience in network architecture and administration as well as experience in supporting telecommunication services and/or equipment and operating systems
  • Technical aptitude
  • Solid understanding of desktop computer operating systems, tablet and smart phone devices, Web browsers and email
  • Solid understanding and ability to troubleshoot client CPE devices, routers and wifi extenders
  • Self-motivated, precision worker that takes pride in their work
  • Effective telephone communication using questioning and attentive listening skills
  • Ability to effectively deal with job stress and irate customers
  • Ability build positive business relationship with clients
  • Drivers license & own transport
  • Integrity and ability to work unsupervised and able to check own work
  • Ability to work in a team
  • Good Business and Human Relations skills
  • Willingness to Learn and Solve Challenging problems
  • Ability to work under high pressure situations and flexibility work times if required
  • Problem Solving capability
  • Analytical thinking, accurate reporting and excellent people and communication skills essential
  • Availability to work after hours and be on standby support for the call centre

 

Location : Cape Town, Western Cape

Closing Date : 

HOW TO APPLY

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Jobs

Junior Laboratory Assistant at Stellenbosch University

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jobs in SA

Full job description

Duties/Pligte

Teaching, learning and assessment support
  • Preparing for teaching and learning sessions (venues, equipment and disposables).
  • Clearing and cleaning up after teaching and learning sessions (venues and equipment).
  • Recycling all disposable items, resealing and repacking.
  • Preparing equipment for walk-in student practice.
  • Assisting students with equipment and disposables when they want to practice.
  • Assisting with maintenance of manikins and equipment.
  • Assisting with general duties during an Objective Structured Clinical Examination (OSCE).
General duties
  • Maintaining the neatness of the Unit, furniture and equipment in place.
  • Assisting with monitoring stock levels, and communicating which items need to be ordered.
  • Monitoring grocery levels, and communicating which items need to be ordered.
  • Performing ad hoc duties as requested by the line manager.

Job Requirements/Pos Vereistes

  • Grade 12.
  • Basic Microsoft Office capability.
  • The ability to communicate well on email.
  • Adaptable.
  • Willingness to perform physical work, such as moving tables and chairs.

Recommendation/Aanbeveling

  • An interest in Audio-Visual technology.

Location: Stellenbosch, Western Cape

Closing Date: 22-Nov-2024

HOW TO APPLY

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Sales Representative: New Vehicle at Motus Corporation

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Cleaners at Western Cape Government

Job Description

Purpose:

The purpose if this role is to grow, manage and retain new and current customers to meet the required sales volumes, that contribute to the overall company growth and to deliver superior customer service.

Position Overview

Specific Role Responsibilities

Key Duties and Responsibilities:

  • To ensure that the Brand and Dealership is actively marketed and promoted in the target market.
  • To penetrate the vehicle market in a well-organized, trained and professional manner.
  • To maximize sales by identifying new customers and to maintain current customers.
  • To benchmark customer satisfaction and standards of the dealership and OEM are maintained.
  • Achieve and exceed targeted unit sales and first gross profit.

Qualifications and Experience

Experience and Qualifications:

  • Grade 12.
  • 3 years automotive sales experience – preferred with proven track record.
  • Valid and unendorsed drivers license.
  • Relevant OEM Sales certification will be an advantage.
  • Proven track record of an average CSI rating above national.

Skills and Personal Attributes

  • Networking skills (Essential),
  • Negotiation skills (Essential,)
  • Planning and organizing (Essential),
  • Computer Literacy (Essential),
  • Communication skills (written and verbal) (Essential).
  • Selling skills (Essential).
  • Work more than 9 hrs per day, to be able to exceed targets.
  • Ability to cope with rejection.
  • Confidence (Essential).
  • Self-motivation and ambition (Essential).
  • People Orientated (Essential).
  • Cultural Diversity (Essential).
  • Sound ability to manager conflict (Essential).
  • Entrepreneurial thinking.

Location: Germiston, Gauteng

Closing Date:

2024/11/25

HOW TO APPLY

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Driver at ACDC Dynamics SA

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jobs in South Africa

Full job description

ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Driver for our Strubens Valley Branch.

Purpose of the Role

To provide secure and timely driving services to transport goods ensuring excellent customer service.

Key Performance Areas

  • Maintain a professional and respectful behaviour towards ACDC Staff, Clients, and Customers
  • Act with integrity always
  • Delivery/ Collection of orders and any other driver related tasks deemed necessary by management
  • Maintain vehicles according to company requirements
  • Maintain a trip logbook and ensuring it is up to date
  • Ensure Company vehicle is always clean
  • Comply with all road traffic and driving regulations
  • Plan route, for effective and efficient service delivery
  • Checking all orders are correct in terms of the delivery note, when leaving the premises of ACDC and when arriving at the delivery address
  • Efficiently and effectively dispatching of orders

 

Location: Strubens Valley, Gauteng

Closing Date: 21st November 2024

HOW TO APPLY

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Branch Manager at Shoprite Group

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jobs in South Africa
Purpose of the Job

House & Home, a division of The Shoprite Group, Africa’s largest retailer, currently has an exciting opportunity available for an experienced Branch Manager to join our team.

Our ideal candidate delights in identifying and meeting customer needs, driving sales and delivering outstanding service. If ensuring that all departments within the House & Home branch function optimally and achieve results through successful people management makes your heart beat faster, then this might be the perfect role for you!

Job Advert Details
Job Category
Retail
Job Objectives

Our ideal candidate will be adept at

  • Managing sales performance of the branch
  • Controlling all stock management functions within the branch
  • Manage all branch staff effectively
  • Provide excellent customer service
  • Control all cash management activities within the branch
  • Report on all branch activities and relevant data
  • Contribute meaningfully towards the regional budgeting process
  • Implement daily management controls.
  • People Management & Training
Qualifications

Matric essential

Retail Management Diploma would be a serious advantage

 

Experience

Proven Retail Furniture environment experience – 3 year minimum

People Management Experience – 3 years minimum

Managing successful teams of Sales Representatives – 3 years minimum

Knowledge and Skills

Retail systems and reports

Computer literacy

Understanding of how stock systems work

Interested in household appliances and furniture

 

Our ideal candidate delights in identifying and meeting customer needs, driving sales and delivering outstanding service. If ensuring that all departments within the House & Home branch function optimally and achieve results through successful people management makes your heart beat faster, then this might be the perfect role for you!

 

Location: Bloemfontein, Free State

Closing Date:

2024/11/22

HOW TO APPLY

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Jobs

General Workers at Motus Parts

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jobs in South Africa

Job Description

Parts Incorporated Africa is searching for a General Worker to join the Branch in Nelspruit. To perform general warehouse duties such as stock taking, binning, picking, packing, checking, moving stock, and ensuring that the warehouse is always clean.

Position Overview

Specific Role Responsibilities

Binning

  • Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
  • Ensure new products are allocated with bin location numbers in the correct warehouse area
  • Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
  • Assist in replenishment functions
  • Ensure all incoming goods are received and checked as per company standards

Picking

  • Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
  • Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
  • Carry out all reasonable and lawful instruction relating to work given to you by your superior
  • Follow all relevant procedures to increase efficient customer satisfaction
  • Assist in stock take procedures
  • Ensure housekeeping is done daily
  • Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
  • Ensure set standard operational targets are achieved consistently

Scanner Control

  • Issue scanners to all operators daily.
  • Book out scanners on the electronic app.
  • Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
  • Report any damage to the supervisor
  • Complete the daily scanner issue spreadsheet

Qualifications and Experience

  • Grade 12, Literacy and Numeracy equivalent
  • At least 3 Years in a warehouse and or logistics environment- Desirable
  • Spares/Motor/Engine parts knowledge, warehouse systems and procedures

Skills and Personal Attributes

  • Must be efficient, accurate, focused and attention to detail
  • Must have numeracy and literacy skills
  • Self-motivated and willing to go the extra mile
  • Must be a team player
  • Physically fit
  • Honest and show integrity

Location: Nelspruit, Mpumalanga

Closing Date:

2024/11/16

HOW TO APPLY

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