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Head Operational Risk Enablement at Absa Bank Limited
The incumbent will be responsible for a central team, within Relationship Banking (RB) Operational and Resilience Risk, designed to enable the effective implementation and embedment of the Enterprise Risk Management Framework (ERMF) and the Operational and Resilience Risk Management Framework (ORRMF) within RB. This role is directly accountable to the RB Head of Operational and Resilience Risk (ORR), to ensure effective support and delivery of the overall RB ORR strategy and is the key interface into the RB business, Group ORR, Group Risk, Group Functions, Assurance and Risk partners. This involves ORR management in an area, where innovation is top of mind and where traditional risk management techniques will be balanced, with the need to find creative solutions for the benefit of RB Stakeholders.
To elevate the impact of Operational and Resilience Risk within RB, the incumbent will be accountable for the delivery of:
- Risk measurement, monitoring, assessment, and analytics of the portfolio.
- Enablement of the end-to-end ORR portfolio, including a strategy that encompasses people, process, data, and technology, to enable efficient and effective management of ORR.
- End to end ORR framework, policy, and standard embedment across the portfolio.
- Governance processes, which enable rigorous challenge and oversight of the portfolio.
- Reporting, including portfolio and Business Unit (BU) insights and ensuring capability directed appropriately in support of internal and external reporting requirements.
- Establishing RB wide protocol for ORR management processes and requirements.
- Establishing required risk management processes, capabilities, and controls in the RB ORR team.
- Effective embedment of the ORRMF toolset, to enable effective measurement, monitoring, assessment, and oversight of ORR within the cluster.
- Risk appetite setting, in conjunction with Group counterparts and drive the cascade into RB. Monitoring adherence against Risk appetite statements (RAS) and/or tolerance levels, with the use of appropriate key risk indicators.
- Risk assessments – oversight of the annual refresh of risk assessment processes (Critical Process Assessments & Risk and Control Self Assessments) and change driven risk assessments.
- Drive strategic risk assessments, with relevant stakeholders within the cluster.
- Ensure Management Control Approach and Control Environment Road to Satisfactory (RtS) remedial activities are driven to closure sustainably, in support of a progressive and transparent risk culture.
- Drive an appropriate analytics capability across all framework elements, i.e., risk events and issue management, to enable proactive analysis and insights of the risk profile, to adequately evaluate, respond and monitor.
- Manage Scenario analysis and capital processes for RB in conjunction with Group ORR.
- Assess conformance to the ORRMF, policies and standards across RB, by establishing an annual conformance testing plan, and ensuring execution against this, in line with the combined assurance requirements.
- Drive the formulation of an annual strategy for ORR, together with the Head, and track implementation against the plan.
- Management and coordination of all strategic, regulatory, and business as usual projects and change initiatives, geared towards ORR.
- Operational Risk Management System (ORMS) (IBM OpenPages) and tools champion – Drive and monitor the adoption & embedment of ORMS within RB. Influence changes on the system to Group ORR.
- Training strategy and plan – formulation and management of an annual training plan and content, encompassing technical skills, system training and masterclasses, for both ORR and Business.
- Stakeholder and relationship management: Establish and maintain a coherent operating rhythm across the value chain (i.e., intra-risk, across Clusters and Group and 3rd parties, where required) in support of the functional objectives.
- Derive optimal engagement models for the RB ORR function, which enable efficient and prioritised coordination of Group ORR requirements into the RB cluster.
- Drive and foster collaboration across the ORR team, Group ORR, Group Risk, other Cluster ORR teams and Assurance partners.
- Thought leadership across the subject matter, to sharpen advisory capability and industry relationships. Ensure research on operational risk trends and forthcoming developments have been socialized and understood by the portfolio.
- Adoption and effective implementation of ORRMF, policies and standards.
- Drafting of Cluster specific standards and influence and collaboration across the entire value chain, from conception to implementation of these standards.
- Utilisation of various external tools and industry bodies, to foster and bolster the emerging risk capability across the non-financial risk types. Emerging risk and threat monitoring via horizon scanning including active participation in ORX (Operational Riskdata eXchange association) workstreams and utilisation of data insights from external sources and coordinating efforts for non-financial risk within RB, in conjunction with Group ORR.
- Coordination of the 2nd line of defence approach and responsibilities pertaining to end-to-end fraud risk management across RB, working with the Group ORR and Fraud Strategy teams (1st line of defence).
- ORR process custodian – embed and implement standardised processes and practices to support ORRMF embedment via the Senior Operational Risk Managers and directly into RB and across the 1st line of defence.
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- Establish, maintain, and continuously assess the efficacy of an integrated governance structure in support of robust and regular review and challenge of ORR management within RB and the linkages between RB and Group Committees.
- Manage a streamlined, quality risk reporting process, which will provide appropriate management information and insights of the portfolio.
- Drive, build and utilise and appropriate analytics capability to bolster and augment the views on a continuous basis, by highlighting key risks and opportunities to the relevant ORR governance committees.
- Ensure delivery of internal and external reporting in line with the Cluster and Group requirements, including compliance to BCBS239.
- Representation and preparation of submissions required at Group ORR, Group Risk and RB forums on a periodic basis.
- Participate in key risk management committees, in conjunction with the Head of RB ORR, across the Group, representing the portfolio and provide challenge, thought leadership and direction.
- Coordination of inputs into Regulatory engagements i.e., Prudential Authority on-sites.
- Direct resources in the most effective and efficient manner to execute the RB ORR strategy, including, but not limited to:
- Ensuring an adequately designed and embedded operating model for the RB Operational Risk Enablement, Governance and Reporting team, in the execution of the ORRMF mandate.
- Enabling delivery of a supporting Risk Culture to deliver performance consistent with the Group’s Purpose and Values.
- Direct involvement in all appointments and setting competencies for the roles.
- Defining personal scorecard objectives and measures for employees that align to the Function’s Plan and Absa Balanced Scorecards.
- Input to enable the design of remuneration structures that are appropriately aligned with Group’s Purpose, Culture and Policies.
- Directing performance objectives and remuneration structures for the team designed to achieve a balance between risk, individual reward, and the long-term objectives of the Group.
- Input to, coordination and support of the performance management process of employees.
- Participation in the talent development and succession plans; and
- Management of an Operational Budget that supports delivery of the appropriate capabilities in pursuit of the Function’s Plan.
- A relevant tertiary qualification in Commerce, Business Science, Risk Management, Business Administration, Audit, Accounting or similar.
- Relevant Subject matter certifications and/ or professional body membership advantageous.
- Experience working in a complex, multinational company is preferred.
- 7+ years’ experience in risk management is essential, with knowledge of Financial Services preferential.
- Experience in a Senior leadership position, in a Risk or Governance based role is essential.
- Technical proficiency in risk management, governance, control environments
- Data analytics and reporting
- Complex Stakeholder engagement and management
- Problem solving and agile thinking
- Strong ethics and compliance ethos
- Decisive and action-orientated
- Strong and strategic people leader and influencer
- High levels of agility to adapt and respond to change
- Applying expertise, technology, and innovative methods in executing mandate
- Personal accountability- highly organised and professional, always focusing on quality outputs
- Independent in practice and in thought
- Leadership skills
- Team player – dealing with a multitude of stakeholders requires high levels of emotional intelligence and self-awareness
- Engaged with a visible level of presence
- Drive the right risk culture in the business
- Appropriate level of curiosity
- Confident to responsibly challenge and manage conflicts
- Ability to attend Senior Management forums and present independently
- Problem solver and solution oriented – innovative way of solving problems, utilising creative and future thinking skills
- Resilient
- Adhering to principles and values
- Relating and networking
- High levels of agility to adapt and respond to change
- Persuading and influencing
- Presenting and communicating
- Applying expertise, technology, and innovative methods in executing mandate
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Job Description
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.
Communications and Partnerships – Intern
Role Purpose
To support planning and delivery of British Council South Africa’s work in line with our strategic objectives. The role will provide a highly motivated beginner/recent entrant to the workforce a learning experience that will help them build essential work skills in a dynamic organisational environment and cultivate a strong foundation for their professional life.
The British Council is the UK’s international organisation for cultural relations and educational opportunities. Our vision is a more peaceful and prosperous world built on trust and mutual understanding. We make a positive contribution to the UK and the countries we work with – changing lives via work in Arts and culture, education and the English language. We share the best of the UK, learn from the best around the world, and work with young people, influencers, future leaders, and institutions across the world to make a difference.
The British Council works with partners in more than 100 countries to realise positive change, particularly for young people. Our work includes providing technical leadership and management of complex, multi-stakeholder programmes, forming trusted partnerships that shape new approaches to tackling profound challenges, led by local communities, and informed by international best practice.
We work primarily with young people between 18 – 35-year of age and with constituents who have the capacity to help maximise positive outcomes for young people and the systems that support them, including improved opportunities for employability. We partner with like-minded organisations to enhance our ability to scale and to make a difference in sustainable, meaningful ways for the long term.
The internship is a professional development opportunity aimed at enabling a talented new entrant/recent joiner to the world of work to build a strong start to their career and contribute to our work in a mutually beneficial way. Priority will be given to individuals from formally disadvantaged backgrounds, marginalised communities and/or living with disability.
Main Accountabilities:
The accountabilities focus on equipping the intern to grow knowledge, skills and confidence and deliver tangible results performing the following specific functions working with and learning from more experienced colleagues.
1. Communications:
- Contribute to social media strategies to enhance the British Council’s online presence.
- Actively assist in improving and embedding digital communication and their use in the Directorate.
- Learn to track and report on the performance of content across different channels.
- Learn to create visually appealing and engaging high-level video content and digital assets for internal and external use.
- Collaborate with the communications team to conceptualise and produce multimedia assets for campaigns and events.
- With the support of the Country Director (CD) and Marketing and Communication (MarComs) colleagues, contribute to the development and implementation of a 2-pronged country level communications plan that will build the Country Director’s (CD), Country Leadership Team’s (CLT) and Directorate’s national social media and digital profile, highlighting our impact and areas of expertise.
- This will include contributing to and coordinating communication activities and documents, writing impact stories, awareness raising, assist in report writing etc.
- learning: How to use communications and effective communications tools to help build an inclusive and coherent culture and enhance the external profile of the British Council to deliver on strategic objectives (internal and external)
2. Partnership Development:
- Support Business Development manager and programme teams with research that will enable stakeholder mapping and the identification of potential new partnerships.
- Develop stakeholder databases
- Present progress and findings alongside the BD manager to Country Leadership Team Assist in the identification and building of productive partnerships with internal stakeholder’s, including across the UK in South Africa platform (British High Commission, Department for Business and Trade etc.,) to produce and help deliver creative ideas for one-off and enduring events and engagements that build relationships and showcase the impactful work of the British Council.
The learning: How evidence-based research and sustainable partnerships contribute to the delivery of strategic objectives.
3. Programme Support:
- Provide monitoring and evaluation administrative support as required
- Assist in the delivery and promotion of internal and external events and activities, collaborating closely with internal teams, partners, and stakeholders.
- learning: the value and role of strong leadership, planning and communication in ensuring success and how to multi-task, prioritise and deliver across multiple and competing workstreams to achieve this.
All duties and responsibilities will be in line with our Equity Diversity and Inclusion (EDI) policy, Safeguarding and other British Council corporate policies. Persons living with disabilities and previously disadvantaged will be prioritised.
Qualification Requirements
Minimum requirements:
- Must be a graduate in Marketing, Communications, Social Sciences or be a new/recent entrant to the workforce.
- Must hold an equivalent qualification (Certificate/Diploma/Degree.
- A Degree will be desirable.
Role specific skills
- Good written and verbal communication skills.
- Computer literacy and basic digital skills- using social media platforms (LinkedIn, Facebook, Twitter etc.,) and Microsoft Word, Excel, PowerPoint and TEAMS.
- Basic understanding of desk-based research and reporting.
- High degree of professionalism and integrity.
Role specific knowledge and experience
Minimum/essential
- Report writing, research and analytical skills.
- Able to conduct a presentation and has basic understanding of the key marcoms basic principles.
- Strong interest in education, skills, youth empowerment and/or the creative economies and arts.
- Commitment to learning
Desirable
- Active participation on social media platforms or able to demonstrate
Additional Information
Contract Duration – 12 months
Location – South Africa
Role holder must have existing rights to live and work in South Africa.
Language requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required
Closing Date – 27 February 2025 (Applications will close 23:59 Central Africa Time)
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you have any problems with your application please email askhr@britishcouncil.org
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
Applications are invited for suitably qualified persons to fill the above-mentioned vacant position in the Nxanatseni Region of the Kruger National Park at the Olifants Rest Camp.
Location
Requirements
- To drive camp vehicle and daily completion of the trip sheet
- To transport Equipment, Goods, and passengers as well as transporting staff outside the park to medical facilities
- To take responsibility for goods from point of loading to point of delivery.
- To collect and deliver the camp’s linen
- To assist with the general duties of the camp in the absence of the driving duties
- To conduct daily inspections of the vehicle according to a prescribed inspection sheet and report of defaults or accidents.
- To complete monthly vehicle log sheet.
Responsibilities
- Grade 12
- Code 10 (C) Driver’s license with a valid Professional Driving Permit (PDP)
- Minimum 3 years driving experience.
- Literate (Read and Write) in English
- Understanding of conservation and environmental issues.
- Good communication, interpersonal as well as problem-solving skills.
- Ability to work under pressure.
How To Apply
Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:
Documents Required
Interested candidates who meet the above requirements should submit their applications accompanied by CVs as well as recently certified copies of all qualification(s) at the nearest gate or forward to the following address:
Human Capital Management
Att: Ms. Millicent Nyundu
Private Bag X402
Skukuza, 1350
Tel: 013 735 4128
E-mail: jobapplications7@sanparks.org
Alternatively, applications can be hand-delivered to the Human Capital Management Offices in Skukuza.
Applicants in possession of foreign qualifications to submit evaluated results by the South African Qualifications Authority.
Closing Date
25 February 2025
Applications are invited for suitable qualifying candidates for General worker positions in the Marula Region of the Kruger National Park base at Orpen, Orpen Gate, Malelane Gate, Skukuza Camp, and Day Visitors Area, Satara, Berg en Dal, Lower Sabie, Kruger Gate, Pretoriuskop, Crocodile Bridge and Biyamiti Bush Camp
Location
Requirements
- Grade 12
- Physically good health
- The incumbent must have knowledge of health and safety in the workplace
- Ability to listen and objectively understand verbally conveyed messages)
- Relevant/ general working experience
- Good knowledge of tools, handling, and aftercare
Responsibilities
- Performing semi-skilled tasks that will include cleaning in the camp and gates.
- Perform cleaning duties including ablution facilities and surrounding areas.
- Keep equipment clean and in good working condition
- Assisting with other ad hoc tasks as required by Supervisor / Management.
Please Note
Applications not responded to within 14 days of closing date must be considered to be unsuccessful.
How To Apply
Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:
Documents Required
Interested candidates who meet the above requirements should submit their applications accompanied by CVs as well as recently certified copies of all qualification(s) at the nearest gate or forward to the following address:
Human Capital Management
Att: Ms. Zodwa Sibuyi
Private Bag X402
Skukuza, 1350
Tel: (013) 735 4047
Or hand deliver to the Human Capital Management Offices in Skukuza or to the nearest KNP Gate
Applicants in possession of foreign qualifications are to submit evaluated results by the South African Qualifications Authority.
Closing Date
25 February 2025
Delivering high quality customer service and continually contributing towards a culture of customer service excellence – being passionate about the customer experience!
Managing all incoming calls and communicating clearly with our customers, providing support pertaining to questions, resolution of any emerging problems and product / service information with accuracy.
Being proactive to urgent/emergency situations in accordance with product/service guidelines.
Providing timely escalation of requests and updating our customers on the progress of resolution.
Remaining knowledgeable of performance requirements, brands, products, campaigns, and process documentation – being passionate about your own development!
Ensuring all service level goals are understood and achieved.
Taking the necessary steps to drive up customer retention.
Following all set Shoprite standards, policies and procedures and providing input when something is not working as well as it should.
Proactively seeking ways to continuously improve the customer experience.
Taking initiative and assist teammates in need, where possible (example: with knowledge transfer or language barrier with customer).
Supporting other responsibilities that may be assigned from time to time.
Essential
Grade 12 / Matric
Beneficial
Degree/Diploma or Courses in Communications or a related field.
Essential
+5 years’ experience in a Customer Services environment or similar role.
Essential
Strong proficiency in Microsoft Office 365, including SharePoint Online
Desired
Experience in a retail / contact centre environment
Location: Brackenfell, Western Cape
Closing Date: 2025/03/06
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Full job description
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large. You will:
The main purpose of this position is to provide delivery of goods and services in line with customer needs and assist with receiving, picking, packing and dispatching of parts.
Reporting: This position reports to the Parts Controller.
Job Objectives:
- Receiving of parts ensuring correct documentation at all times.
- Accurate binning and receiving of parts.
- Picking, packing and dispatching of parts.
- Delivery of parts ensuring PODs received at all times.
- Adherence to ISO 9001 and safety.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Qualification & Job Experience:
- Matric.
- Drivers licence – code 8.
- PDP required.
- At least 3 years’ experience in a Warehouse Assistant/ Driver or similar role.
Key Competencies:
- Ability to follow required procedures.
- Customer oriented.
- Efficiency and sense of urgency.
- Team player.
- Effective time management ensuring deliveries done on time.
- Ability to effectively deal with crises.
- Accuracy.
Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.
Last Application Date: 27 December 2024.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Location: Durban, KwaZulu-Natal 4017
Closing Date: 27 December 2024.
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Communications and Partnerships Intern at British Council
Camp Driver (Olifants Rest Camp) at South African National Parks
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