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Customer Service Consultant at Media24



jobs in SA

Full job description

Customer Service Consultant
Denver, Johannesburg

Jonathan Ball Publishers (JBP), a leading South African publisher and agent for British and American books, is looking for a dynamic individual to take on the role of a Customer Service Consultant.

The incumbent will be based in Denver, Johannesburg.


Key Responsibilities for this position:

  • Answering all incoming calls as per standard operating procedures.
  • Handling enquiries via telephone, fax or e-mail.
  • Processing of telephonic orders.
  • Processing of quotations.
  • Following up on orders, both domestic and foreign.
  • Liaising with other departments.
  • Perform general administration duties.
  • Relieving the Switchboard when necessary.
  • Ensure required service level targets as stipulated in KPA are met or exceeded.



  • Grade 12
  • A minimum of two to three years’ experience in a customer services environment.
  • Bilingual.
  • Excellent communication skills, both written and verbal.
  • Good listening skills.
  • The ability to foster good relations with customers.
  • Strong interpersonal, organisational and administrative skills.
  • Computer literacy is an essential requirement.
  • Previous experience in Book master would also be advantageous.
  • Previous experience in the Publishing industry would be advantageous
  • Team Player
  • Efficient and deadline driven.
  • Must be able to work under pressure.



Those who meet the requirements of the post and are interested in applying for this position may direct an application in the form of a comprehensive CV and covering letter to the following link:

Only short-listed candidates will be interviewed. Please note that if you have not heard from us within one month of your application, you should regard your application as unsuccessful.

Given our employment equity guidelines, preference will be given to suitable candidates from the designated groups.

Location: Johannesburg, Gauteng

Closing Date: 22 April 2024


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Assistant Electrical by Bergrivier Municipality



jobs in SA

Full job description

Bergrivier Municipality ensures the wellbeing of all communities within the Bergrivier region through economic growth, social wellbeing,
community involvement and effective management within a safe and healthy environment.

Bergrivier Municipality with its head office in Piketberg and approximately an hour’s drive from Cape Town currently has the following vacancy
and awaits applications from competent persons who comply with the minimum job requirements. (Women and persons with disabilities are
encouraged to also apply.)



REF: TD262/621/PB

Qualifications: Grade 9 / AET Level 4 / NQF 1

Basic electrical experience and knowledge

Experience: 1 year relevant experience required

Requirements: Technical minded  Ability to understand at least Afrikaans/English · High level of responsibility · Ability to give attention to
detail · Must be physically fit and able bodied · Required to work outside normal working hours during emergencies and planned overtime Must be able to enter confined areas Required to work in all weather conditions · Required to work overtime/do standby Must perform
duties in the whole area of the municipality.

Job Purpose: Responsible for performing labouring activities associated with providing support during electrical installation, repair and
maintenance sequences by using hand held tools to excavate defined areas, laying of cables and lines, erection of poles and support
structures and cleaning or clearing obstructions and overgrown vegetation interfering with overhead lines and/or at sites/locations housing
electrical distribution systems and performs specific electrical activities supporting the Operator Electrical during minor works and Special
Workman/Senior Electrician during major installation, maintenance and repair works, attending to the preparation of the site, laying
cables, removing and replacing components on isolated circuits and conducting and reporting load test outcomes.

Key Performance Areas: Undertakes general laboring tasks during electrical installation, maintenance and repair works Cleans
worksites, stores equipment and tools and loads materials prior to departure from worksites Performs activities associated with the
construction and installations of medium/low voltage electrical networks Performs activities and sequences associated with maintaining
the functionality of medium/low voltage electrical reticulation and lighting systems Any other related duties as requested by the

This Competencies level for this position is a level 1 as stipulated in Annexure A of the Municipal Staff Regulations
Government Notice R890 as promulgated in Government Gazette 45181 dated 20 September 2021 and comprises of the
following competencies:

Functional Professional Public Service Personal

Competencies Orientation Competencies Competencies 

Managing work  Service delivery  Action orientation 

Work place safety  Interpersonal relationships  Resilience 

Task accountability  Communication  Accountability and ethical conduct 

Quality orientation  Learning orientation 

Oral communication  Impact and influence 

Team orientation

Salary: R 130 560. 00 per annum (T05 of a Category 3 Local Authority)

Date of acceptance: 01 August 2024 or as soon as possible

Enquiries: Mr JJ Erasmus at 022 913 6000


1. A service bonus equivalent to one month’s salary, where applicable, will be payable and be supplemented by the normal benefits

applicable to the Municipality including a housing allowance for home owners subject to certain conditions.

2. The Municipality is an equal opportunity employer and respects the conditions of the Employment Equity Act, preference will be

given to candidates who comply with the Employment Equity Targets.

3. The Municipality is not bound to make any appointment.

4. All appointments are subject to Police clearings; which means that by applying for a position at the Municipality, you give us

permission to obtain Police clearance.

5. Applications received after the closing date or which have been received without the documentation mentioned below, will not be


6. Only short-listed applicants will be contacted for interviews. Applicants can regard their applications as being unsuccessful if no

feedback has been received within six weeks from the closing date.

7. Canvassing of any councillor and/or member of the Appointment Committee and/or any personnel member of the Municipality will

not be allowed and will immediately disqualify applicants.

8. In addition to the minimum job requirements and station mentioned herein, applicants may be expected to work overtime or be on

standby, as well as render services in other parts within the municipal area, as required.

9. Appointment in certain posts is subject to a security clearance and applicants will also undergo an interview and evaluation

process and where necessary, write a trade test.

10. The municipality respects the conditions of the Protection of Personal Information Act. By submitting your information and

application you confirm that the information you have provide to us is true, correct and up to date.

11. Preference will only be given to candidates within the Bergrivier Municipal area (WC013).

12. Successful candidates will be expected to sign a contract of employment, disclosure of benefits and interest and a performance

contract (where applicable) with the employer.

A covering letter with at least two (2) contactable references (managers, subordinates or peers), must accompany the completed

prescribed application form (available on request at Tel. 022 9136000 or on the municipality’s website with certified

copies of the necessary qualification certificates, ID document, Drivers Licence and a Curriculum Vitae (Maximum of 3 pages), (only one

post per application form) to reach Municipal Offices (Aurora, Eendekuil, Redelinghuys, Piketberg, Porterville & Velddrif) within the

municipal area or posted to PO Box 60, Piketberg, 7320 or by courier to 13 Church Street, Piketberg, 7320, for the attention of Mr

DF Verhoog, to reach him by no later than the closing date.

You should note that the Municipality does not accept responsibility for applications that are mailed or sent by courier and are

received late or not at all. The onus is still on you to ensure that your application reaches the municipality before the closing




MN 142/2024 7320

Salary: R130 560 a year

 Location: Bergrivier, Western Cape

Closing Date: 03 JUNE 2024


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Stock Cleck by Shoprite Group



jobs in South Africa
Purpose of the Job

House and Home, a division of the Shoprite Group, Africa’s largest retailer, currently has excellent opportunities available to join our Admin team. This opportunity will have you operating in a fast-paced furniture retail environment If you can adapt to identifying and meeting customer’s needs, take full responsibility for the accuracy of the Stock Ledger at store level. then this is the role for you.

Job Advert Details
Job Category
Job Objectives
  • To analyse and identify problems / exceptions related to maintaining an accurate Stock Ledger and take action to correct these.
  • To ensure that all stock movement are accounted for accurately and timeously.
  • To ensure that all Service Department production is captured on Blue Cube.
  • To ensure in-stock status at all time.
  • To ensure that management receiving checks are done on a daily basis.

National Senior Certificate


  • Admin and Sales Management training
  • Trainee Manager Training
  • Cost control diploma

1-2 year related experience. Retail or Furniture environment desirable.

Knowledge and Skills

6-12 month Retail Furniture operations knowledge desirable

Location: Potchefstroom, North West

Closing Date:



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Sales Representative: Used Vehicle by Motus Corporation



jobs in South Africa

Full job description

Job Description


The purpose if this role is to grow, manage and retain new and current customers to meet the required sales volumes, that contribute to the overall company growth and to deliver superior customer service.

Position Overview

Specific Role Responsibilities

Key Duties and Responsibilities:
  • To ensure that the Brand and Dealership is actively marketed and promoted in the target market.
  • To penetrate the vehicle market in a well-organized, trained and professional manner.
  • To maximize sales by identifying new customers and to maintain current customers.
  • To benchmark customer satisfaction and standards of the dealership and OEM are maintained.
  • Achieve and exceed targeted unit sales and first gross profit.

Qualifications and Experience

Experience and Qualifications:
  • Grade 12.
  • 3 years automotive sales experience – preferred with proven track record.
  • Valid and unendorsed drivers license.
  • Relevant OEM Sales certification will be an advantage.
  • Proven track record of an average CSI rating above national.

Skills and Personal Attributes

  • Networking skills (Essential),
  • Negotiation skills (Essential,)
  • Planning and organizing (Essential),
  • Computer Literacy (Essential),
  • Communication skills (written and verbal) (Essential).
  • Selling skills (Essential).
  • Work more than 9 hrs per day, to be able to exceed targets.
  • Ability to cope with rejection.
  • Confidence (Essential).
  • Self-motivation and ambition (Essential).
  • People Orientated (Essential).
  • Cultural Diversity (Essential).
  • Sound ability to manager conflict (Essential).
  • Entrepreneurial thinking.


Location: Welkom, Free State

Closing Date: 2024/05/28


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Cashier at Premier



jobs in South Africa

Full job description

Job Description

Main Objectives

To credit all cash on Site and do filing


  • Payments received – cash and cheques
  • Payments received are counted and recorded as per specifications
  • Cash Customer Receipt submitted by drivers balance with Tellermate slips
  • Cash and cheques deposited in the Drop Safe are recorded in the Drop Safe Register and signed off by security, the cashier and the driver
  • All cash and cheques received are captured in the Cash Receipt report
  • Made up deposits
  • Cash and cheques received are prepared for deposits as per specifications
  • Made up deposits recorded in Deposit Register as per SOP
  • Handed over cash (Cash Company)
  • Handed over cash is recorded in the Deposit Register
  • Deposit Register is signed by the cash company service provided in accordance with SOP
  • Bank deposit receipts balance 100% with the Deposit Register returned by the cash company service provider
  • All anomalies are rectified in accordance with specifications
  • Cash and cheque reconciliations
  • Reconciliations are conducted daily and are 100% accurate and balance with system

Qualification Requirements

  • Grade 12 ( Matric) with Mathematics
  • Computer Literate

Experience Requirements

  • 2 Years’ experience as a Cashier

Key Outputs

Skills and Attributes Required

  • Accuracy
  • Attention to detail
  • Communication skills
  • Numerical skills
  • Organising skills
  • Planning skills
  • Innovation / Continuous Improvements
  • Teamwork
  • Accountability
  • Sense of urgency
  • Results orientation
  • Respect

Other Requirements

  • Pressurised environment
  • 6-day position
  • Required to work Saturdays, Sundays and Public Holidays as the business requires

Location: Rustenburg, North West

Closing Date:



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Assistant Store Manager at Mr Price Group



jobs in South Africa

Full job description

Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

    Qualifications: NQF level 4 (Grade 12) or equivalent. 3 Years’ Experience in Retail (Management Experience Advantageous). Understanding of Sales & Service Management. Budgeting Skills. Computer Literate. Good Communication Skills Understanding of Retail Trade. Brand, customer service , cellular, mobile, new accounts, and insurance product understanding

  • Please note: All applicants must be fully vaccinated against COVID-19 at the time of application or if necessary, undertake, to receive a second vaccination in accordance with Company policy, before permanent employment is confirmed.


    Responsibilities: Stock Management: Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor. Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand. Oversee the overall maintenance of the stockroom to meet housekeeping standards. Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns. Sales Growth & Profitability: Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure. Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales. Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget. Risk Management: Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures. Customer Experience Management: Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards. Leadership & Development: Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values. Identify & drive training, coaching and development needs with a focus on talent management and succession planning.

  • Recruit, administer & manage performance in accordance with company policies and procedures.

Location: Cape Town, Western Cape

Closing Date:  24th April 2024


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